Maintenance Plan

Stay Connected

We understand the crucial role your telecommunication system plays in achieving success. Prolonged periods of downtime means lost opportunities and unhappy customers. We’ve designed our support plan with this in mind; so you can rest assured that were here for you when you need it most.

The OnNet5 Support Plan is a flexible, customizable program designed to maximize your system uptime and keep your business running smoothly. Review our plans below!


Silver Protection Plan

  • Covers  cost of replacement and repairs on your hardware and software (*IP Office)
  • Discounted pricing on Remote and On Site Support
  • Vacation Coverage

Gold Protection Plan

  • Covers  cost of replacement and repairs on your hardware and software (*IP Office)
  • 24 X 7 System Monitoring
  • Discounted pricing On Site Support
  • Waiver of trip fees for On Site  Visits
  • *Free telephone tech line help*
  • Vacation Coverage

Protection plans available for the Avaya IP Office and select Legacy Avaya Equipment
Plans require your approval for On Net 5, LLC to access your system remotely
Coverage 8am – 5pm MDT, Monday – Friday, excluding national holidays

   

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